Privacy Policy

1. Information We Collect

When you use Lantern, we may collect the following types of information:

• Account Information: Name, email address, phone number, and business details
• Connected Data: Data from third-party services you connect (e.g., accounting software, POS systems)
• Usage Data: Information about how you interact with our Service
• Communication Data: Messages you send to Lantern through WhatsApp, Slack, or other channels

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process and respond to your queries
• Generate insights and analytics about your business
• Communicate with you about your account and our services
• Ensure the security and integrity of our Service

3. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Secure data centers with physical security measures

4. Data Retention

We retain your data for as long as your account is active or as needed to provide you with our Service. You may request deletion of your data at any time by contacting us.

5. AI and Machine Learning

We do not use your business data to train our AI models. Your data is used solely to provide you with insights and responses. We may use aggregated, anonymized data to improve our Service, but this data cannot be traced back to you or your business.

6. Third-Party Services

When you connect third-party services to Lantern, we access only the data necessary to provide our Service. We do not sell your data to third parties. We may share data with service providers who assist us in operating our Service, subject to confidentiality obligations.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise these rights, please contact us at lantern@brofi.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at lantern@brofi.com.